About Course
Crisis Management Course
In today’s unpredictable world, crises can occur at any time and in any place. These events can have a significant impact on organizations, from reputational damage to financial losses.This course can teach you the skills and strategies needed to prepare for, manage, and recover from a crisis.
Through video lectures, case studies, and real-world scenarios, you’ll learn how to develop a crisis management plan, assess risks, and establish a management team for crisis. You’ll also explore effective communication strategies during a crisis, from managing media and public relations to developing crisis communication messages.
In addition, the course will cover techniques for responding to a crisis and managing its aftermath, including implementing a crisis management plan and assessing the impact of the crisis. You’ll also examine the role of leadership and decision-making in crisis management, including managing emotions and stress during a crisis.
By the end of the course, you’ll have a comprehensive understanding of management crisis and the tools and resources needed to protect your organization in times of crisis.
Course Content
Module 1: Introduction to Crisis Management
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Defining crisis management
00:00 -
Understanding the impact of crises on organizations
00:00 -
Types of crises and their causes
00:00
Module 2: Crisis Planning and Preparation
Module 3: Crisis Communication
Module 4: Crisis Response and Recovery
Module 5: Crisis Leadership and Decision Making
Module 6: Crisis Training and Exercises
Module 7: Legal and Ethical Considerations in Crisis Management
Module 8: Global and Cultural Perspectives in Crisis Management
Module 9: Putting it All Together
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